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ACME Party & Tent

I just wanted to touch base with you and tell you what an awesome job your team did at our Open House last Thursday. Jesus and his guys were great; polite, punctual, efficient…I honestly can’t say enough good things about them.

I have done A LOT of these Open Houses and I can’t remember a better team than yours.

Thank you so much!

Thank you! Thank you! Thank you!

Walter and your crew were absolutely AMAZING with load-in, event set-up, and load-out. This was our best year yet and I cannot thank you guys enough for how amazing the event looked and the time it took for set-up and break down. I am beyond happy with the timing it took. We need to replicate this next year.

Your guys were awesome and you are awesome. THANK YOU Adam! I owe you, Walter and Carlos lunch for setting-up quicker than I anticipated.

You guys ROCK!

I was over 50 minutes late (on a Friday before a major holiday!) picking up my rentals and they stayed open until I was able to get there and get my order loaded. And they were super nice about it — especially Jacob! Honestly the best customer service ever... above and beyond!

Dear John,

I hope this email finds you doing well and having a great week. I am reaching out to let you know how absolutely fantastic your entire team was to work with on our event. We have worked with Dede on a couple of small events in the last two years and reached out to her in September to start building our big on campus Gala. Dede couldn’t have been more patient, helpful, and tremendous to partner with over the last seven months. She made multiple trips to our campus to help us walk through and process our vision for the event. She measured, remeasured, walked through electrical needs for all of our vendors, patiently answered all of our calls and emails as we changed the linen and table count (so many times!), and even came to campus twice during the build to ensure everything was moving smoothly. She organized her team superbly, communicated well and was just a joy to work with.

The onsite team, led by Walter and Rommel were also fantastic. Our event took several days to set up and to tear down. Everyone on the team was respectful, helpful, and went out of their way to make sure all of our set up was exactly what we needed. We have a small campus and our carpool can be quite insane- they made sure the trucks were set perfectly so that it didn’t impede any of our parents’ access. They both went above and beyond with extra requests to set tables out, add extra electric lines and more.

Please know that we plan to use ACME for all of our needs in the future. I am on the board of the Houston Area Independent Schools Advancement group that represents all private schools in Houston. I have sent a note out to our database to brag about y’all to hopefully bring you even more business.

On an event week when tensions and stress is always high, it was so great to have a helpful and patient team to work with.

Many, many thanks to your entire team for being so positive and phenomenal to work with.

We have had only positive experiences with all of you. The staff at ACME Rental is always accommodating, courteous and helpful not only to our needs as a Chamber of Commerce, but also to our members that we refer to them. We have the utmost confidence that our events and our member’s events will be a success due in part to the excellent service provided by ACME Rental.

We look forward to our continued business relationship with all of you. We appreciate your professionalism and will continue to use ACME Rental exclusively for our events.

On behalf of the Office of Special Events at the University of Houston, I would like to thank you and your crew for a spectacular Staff Appreciation 2005 event.

It is quite a challenge to throw a party for 2,500 – 3,000 people; ensuring that they are well fed, comfortable and, also, that each person walks away feeling very special! Thanks to you, your wonderful staff, and the quality of your equipment, we created a spectacle that helped us convey to our staff how much they are appreciated.

Everything you do for us is done with a professional pride and workmanship. The staff Appreciation is just one example, as ACME serves us in so many other capacities.

We thank you so much, and we look forward to many more events in the future.

On behalf of the Houston Texans, I would like to thank you and your team of professionals at ACME Party & Tent.

It is quite a challenge to entertain and create a unique experience for our corporate partners and fans, every week of training camp and at Reliant Stadium throughout the season. Thanks to your staff and the quality of your equipment we have been able to convey to them how much they are appreciated as we strive to “Create Raving Fans”.